Volvo Cars
Case study
Customer: Volvo Cars
Industry: Automotive industry
Challenge: Obtaining timely, consistent and reliable information about the performance of their dealers.
Volvo Cars Netherlands has transformed their operational processes using Qlik
As importer of Volvo passenger cars in the Netherlands, the company achieved a market share of 2013% in 5,8 with more than 24.500 cars sold. The head office in Beesd imports cars, markets them and supports 106 dealers. The challenging market conditions, such as the crisis, have led to a significant efficiency improvement at Volvo Cars Netherlands.
Hanneke Brefeld, Manager Business & Process Planning at Volvo Cars Netherlands, reflects on her experience around 2007 as manager of the Knowledge Center at Volvo Cars Netherlands. At the time, she discovered that significant improvements were possible in the timely and regular delivery of available information on dealer performance. Until then, a report was manually compiled every six months.
A huge efficiency boost at low costs
From Excel to Microsoft Word
Different people provided information in their own formats, which resulted in a month’s time to collect and report all performance figures per location. This resulted in outdated information for employees visiting the dealers and discussions about the reliability of the figures, as there were no uniform criteria.
Volvo Cars Netherlands came into contact with Qlik thanks to a success story at Volvo Cars Spain. René Traa, IT & Facility Manager at Volvo Cars Netherlands, despite some preference, several Business Intelligence solutions were considered. The highly fragmented IT environment ultimately led to the choice for the Qlik-platform. This platform enabled the company to rapidly develop analytical applications using data from various sources, without the need for a data warehouse.
Let us help you
Do you want more insights into Business Intelligence or are you curious about what we can achieve with our collaboration? Contact us and we will help you further.
